What is The Carlsbad Good Ride?
The Carlsbad Good Ride is a free visitor transportation program designed for visitors to get from their lodging to key destinations within Carlsbad such as the beach, Carlsbad Village, attractions, dining and shopping. The Good Ride service is provided by Circuit.
How much does it cost to ride?
It’s FREE! The Carlsbad Good Ride is a 1-year pilot program funded through a grant from the Carlsbad Tourism Business Improvement District.
How do I book a ride?
First, download the Circuit app and create an account. Select the Carlsbad location from the menu. Then, enter your pick-up location and select your drop-off location. Select your number of passengers and if you need a wheelchair-accessible vehicle. Tap “Request” when ready. A shuttle will pick you up and drop you off at your destination. Along the way, the vehicle may pick up other passengers who request a ride.
Will my ride be shared?
Your trip may be shared with other riders, similar to an Uber Pool.
Will my ride pick me up from the exact address I call it to?
The shuttle will pick up passengers from "virtual stops" that the rider will be able to see in the Circuit app. If for some reason the vehicle cannot stop for a pickup or drop off at the virtual stop, the driver will stop in a safe location as close as possible to the stop and call you with instructions.
What is the approximate wait time for a ride that has been requested?
The goal wait time is 15 minutes or less. However, during this pilot phase with limited shuttles in service, wait times may be longer. Shuttle hours may be shifted to meet consumer demand.
Will the vehicles be wheelchair accessible?
Yes, a wheelchair-accessible ride is available upon request through the mobile Circuit app.
Can I bring my bicycle on the Good Ride?
The Good Ride is designed for short trips and small cargo. Although bicycles cannot be stored on the Good Ride, there are many bikeways and multi-use paths available in Carlsbad for people to use for riding.
Can I bring my surfboard on the Good Ride?
The Good Ride is designed for short trips and small cargo. The vehicles cannot currently store surfboards; however, you can ride with a Boogie Board.
Do I have to tip drivers?
Gratuities for drivers are appreciated but never required and are completely at your discretion.
Do I have to use the app, or is there another way (what if I don’t have a smartphone)?
App requests are the preferred way of scheduling a ride. If you do not have a smartphone, talk to your hotel front desk or concierge desk to schedule.
Can I schedule my ride in advance?
We love getting you where you need to go, but as an on-demand service, we do not currently book/schedule rides in advance. When you are ready to ride, simply send us a request via the Circuit app or visit your hotel concierge or front desk.
Are the Good Ride vehicles electric?
Yes! Circuit uses 100% electric vehicles.
I'm visiting from outside the USA, can I use the Circuit app?
The Circuit app is only available from the US Android Play Store and Apple App Store. Some international users must temporarily change the country in which their account is registered to download the app. To learn how to make this change on Android devices, click here, to make this change on iOS devices, click here.
Can kids join the Good Ride?
We love having kids along for the ride, but our priority is to keep them safe so our vehicles follow individual state car seat and child passenger laws. Please find the basic requirements below along with links to full state regulations. If your child does not meet state requirements, they must be secured in a car seat or booster seat provided by a parent or guardian to comply.
Children must be 8 years of age OR have reached 4’9” in height to be secured by a safety belt.
Can pets join the Good Ride?
We love having pets along for the ride but welcome them at the discretion of each individual driver and the other passengers in the vehicle. Please speak with your driver when they arrive to confirm it is acceptable and remember to follow this pet etiquette:
-Pets are not allowed on seats
-Your pet must always stay on your lap or on the floor between your legs
-Pets must remain inside the vehicle at all times